This company and individual is scamming smoothieboard customers for cryptocurrency.
Name: Mark Cooper
Organization: Uberclock, LLC
Mailing Address: 4303 Sardine Creek L Fork RD, Gold Hill Oregon 97525-9732 US
Phone: +1.5418552528
Ext:
Fax:
Fax Ext:
Email: moc.liamg|cllkcolcrebu#moc.liamg|cllkcolcrebu
I placed an order for a shield and GLCD on 10/3/2015 and received an order confirmation via email, I received a shipment notification on 10/8/2015. When I received the delivery on October 16 2015 I had received a shield with no screen. I emailed uberclock on 10/16/2015 and received no response. I emailed again on 12/22/2015 and received the following response:
"Hey.
I'm starting to handle the email for Uberclock, which has had a lot of trouble catching up on it.
I'd like to assure you that there is no intention to scam anybody, no matter what the problem is, you are definitely going to either get your order, or get reimbursed.
Can you please tell me what the problem is, and we'll work on solving it as soon as possible.
And sorry again for the delays in answering email.
Cheers.
"
After explaining the issue again I received this response on 1/2/2016:
"Hello.
This is a mistake in shipping, the shipping department is going to send you a screen. You should get an email when it ships.
Please note, Uberclock is providing Bitcoin payment for convenience to the customer, if you do not like irreversible payment methods, you are very welcome to use another method.
Cheers.
"
It is now March 23 2016 and I still have a useless smoothie board and no GLCD screen. SmoothieBoard should do some better vetting of their select vendors.